This information will be sent to you when you setup your web-hosting account (keep it safe). If you didn’t set up hosting for yourself get this information from your web developer (or the person who did), must include: hostname, username and password.
Your domain manager
This is the control panel used to access, update and renew your domain name
Website source files
A copy of your websites source files, if your website is a full flash site. We recommend you contact us for a quotation
CMS login information
Access to your content management system (CMS) if your website is built with one
You can download Filezilla for free.
You can download Notepad ++ for free.
Image editor (optional)
Sometimes you need to re-size an image to precise dimensions. I would recommend Photoshop for this. An alternative to this is Microsoft Paint or you may use an online utility to crop and resize your images.